A false booking is one placed under a name not the guest's, from someone else's number, or as a joke, and it leads to an internal note kept for a year.
Every portrait on this site belongs to a real woman who, once a reservation is confirmed, sets out for an address she has never seen, often late at night, knowing only what was typed in the thread. A false booking is therefore not handled as an ordinary cancellation. It has written criteria of its own.
The house writes a short internal note: the date, what happened, and the name and number the booking came from. A note of the same kind is written when a visit ends because a limit she set was pressed. Each note is kept for twelve months and never leaves the house, and its single use is deciding whether to accept a further booking from the same person. The privacy page explains what a note holds and how to object to one or have it corrected or removed. Where what took place may be a criminal offence, the house may report it to the police.
Honest guests are unaffected. A room number corrected in the thread, a flight that landed late or a guest who simply misses an appointment meets none of the criteria; a missed appointment is a cancellation, and the notice scale applies to it. A guest booking for the first time is not under suspicion either, and the deposit on a first reservation says nothing about the person.
Each of the fifteen women on this wall walks into unfamiliar hotels by herself, frequently after dark, and the note is kept for her sake. A real name, a real number and a door you mean to answer are all the rule asks of anyone. The booking page sets out a genuine reservation step by step, WhatsApp booking describes the thread itself, and the full position sits in the cancellation policy.